Retail

Retail Operations That Run Themselves

Trade deductions, vendor chargebacks, replenishment, and supplier invoicing running continuously at the volume retail demands.

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How it works

From Retail Transaction Data to Autonomous Execution

FlowGen learns your retail operations, converts that knowledge into executable procedures, and improves with every chargeback.

Built for retail trade and supply chain operations.

Explore the product

FlowGen connects to your ERP in place and builds your complete retail ontology. Promotion logic captured via configuration and custom code. No workshops, no consultants, no multi-quarter discovery.

Every workflow, exception route, and decision tree reconstructed from transaction history and data lineage into a living retail map. Surfaces exception bottlenecks and becomes the backbone of agents that mirror your operations.

Procedures become natural-language workflows that are readable, editable, and auditable. FlowGen executes them inside your ERP with intelligence purpose-built for retail data where precision matters. Agent-to-agent coordination across your entire chargeback landscape.

Every exception and POS change feeds back into the system automatically. Self-healing operating procedures adapt to user feedback, rules, formats, and exceptions in real time. Get smarter with every chargeback.

RETAIL

Your operational blueprint, running autonomously. End-to-end processes executing inside your ERP at machine speed.

Process throughput

5x

faster execution cycles

Touchless execution

90%+

end-to-end automation

Manual workload

80%+

fewer human steps

412k+228k lift
184k

Tide Pods 42ct

BOGO scan · Walmart

248k+156k lift
92k

Cheerios Family

2/$6 · Kroger

918k+670k lift
248k

Gatorade 32oz

4/$5 · Target

3.7× ROI · repeat
262k+144k lift
118k

Coca-Cola 12pk

$4.99 · Publix

Baseline volumePromo lift
O2C

Trade Promotion Deductions

Every deduction validated against agreements the moment it arrives. Invalid claims challenged and recovered without a deductions team chasing them down.

Inbound claims

Contract validation

Outcome

CB-218842$48,210

Walmart RC-DAL

OTIF 92.4% · §4.2

CB-218819$184,520

Target T-1804

Routing guide · no clause

CB-218778$26,140

Costco BC-218

UCC-128 label · §8.4

CB-218761$8,420

Publix LK-04

Case pack · §3.1

Clause matcher

MSA-2024-204

Routing guide clauses scanned: 14

No clause covers this charge

Dispute filed

$184,520 recovered

Packet · clauses cited · sent to AP

Auto-approved

3 claims · $82,770

Clause cited · posted to AP

O2C

Vendor Chargeback Processing

Non-compliance chargebacks issued consistently and automatically. Recovery rates hold; supplier behavior improves when enforcement is predictable.

UPC 052000338829 · Gatorade 32oz · Target SW

Units / week (thousands)

POS signal · Wk 6

Heat-wave SE region

Daily sell-through +312% vs trailing 4-wk

274krevised Wk 12
Baseline forecastRevised after POS signal
Supply Chain

Demand Sensing & Replenishment

POS signals and promotional lifts read in real time. Replenishment triggered before shelves run short; stockouts fall as forecast error drops.

Store network · stock vs target

Dallas+892uPhoenix−744uAustin+220uDenver+264uChicago+412uAtlanta+308uSeattle+168uLos Angeles−216uKansas City−408uMiami−184uNew York−276uMemphis−148u
Active transfer · DAL → PHX

744 units

Tide Pods 42ct · UPC 037000930037

DonorWMT-1402 Dallas TX1,832u on hand
ReceiverWMT-1216 Phoenix AZ456u on hand · −62%
RoutingDallas DC → PHX cross-dockETA 38h
Cost vs DC replen−$2,140freight+holding
SurplusDeficitActive
Supply Chain

In-Store & DC Inventory Rebalancing

Imbalances identified and corrected across stores and DCs continuously. Excess moves before markdowns become the only option.

CUSTOMER SPOTLIGHT

See how enterprises run operations at scale with FlowGen Labs

Veritiv distribution operations

ANNUAL PROCESS SAVINGS

$9M+

Veritiv logo

How Veritiv modernized SAP workflows in exactly four weeks

We brought in FlowGen Labs to help modernize our SAP workflows, and they delivered a working AI solution in exactly four weeks. The agents they deployed have taken over a lot of the heavy lifting, eliminating manual work and streamlining our processes end-to-end. By leveraging LLMs, we were able to accelerate our automation timeline while sticking to our ‘clean core’ strategy. This is a highly practical approach to SAP modernization that we plan to scale across the business.

Sandy Iyer

Sandy Iyer

Sr Director, Digital and Enterprise Applications, Veritiv

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Live in weeks, not quarters.

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