Hi-Tech

Frontier Hi-Tech Systems That Execute Autonomously

Supply chain exceptions, release pipelines, customer escalations, and revenue operations running continuously across the hi-tech stack.

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How it works

From Hi-Tech Operations to Autonomous Execution

FlowGen learns your hi-tech operations, converts that knowledge into executable procedures, and improves with every release.

Built for hi-tech supply, deal desk, and revenue operations.

Explore the product

FlowGen connects to your ERP in place and builds your complete hi-tech ontology. Product logic captured via configuration and custom code. No workshops, no consultants, no multi-quarter discovery.

Every workflow, exception route, and decision tree reconstructed from transaction history and data lineage into a living supply chain map. Surfaces release bottlenecks and becomes the backbone of agents that mirror your operations.

Procedures become natural-language workflows that are readable, editable, and auditable. FlowGen executes them inside your ERP with intelligence purpose-built for product data where precision matters. Agent-to-agent coordination across your entire revenue landscape.

Every exception and product change feeds back into the system automatically. Self-healing operating procedures adapt to user feedback, rules, formats, and exceptions in real time. Get smarter with every release.

HI-TECH

Your operational blueprint, running autonomously. End-to-end processes executing inside your ERP at machine speed.

Process throughput

5x

faster execution cycles

Touchless execution

90%+

end-to-end automation

Manual workload

80%+

fewer human steps

Demand · 8wk
Committed supply

STM32H743

MCU · ST

184k92k

TPS54620

Buck reg · TI

MT41K512

DRAM · Micron

ADP1740

LDO · ADI

LM358

Op-amp · TI

FT232RL

USB-UART · FTDI

Gap to cover · 8wk-91,800RFQ to 5 alternates · need-by Oct 04
Supply ChainOperations

Supply-Demand Exception Planning

Shortage risks detected and expedite, defer, substitute, or reallocate decisions simulated across semiconductor demand, inventory, and supplier commits. Approved actions written back to ERP automatically; planner touches drop as supply chain complexity grows.

Parent assemblyASM-110Mainboard rev D
PSU-12VPower
RF-FEFront-end
IO-USB3Hub
R47 0603 1%100mW · old
R47 0402 1%63mW · new
C11 22μF 25VX7R · unchanged
swap

Validation chain

Footprint0402 pad lib · matches
Schematic refR47 net unchanged
Drawingrev D.07 generated
Cost & MOQTI · −$0.014 · MOQ 5k
ApproversEE · ME · Q ops
CutoverWO-44182 · queued
OperationsSupply Chain

Engineering Change Order & NPI Coordination

ECOs parsed against BOM, drawings, specs, and supplier status the moment they are raised. Affected parts, validation steps, and downstream systems updated automatically; NPI slips fall as coordination overhead disappears.

Order

Provision

Activated

Invoiced

Cash

SO-90412Cisco$284K
SO-90398Equinix$92K
SO-90404Arista$148K
SO-90418Pure Storage$72K
SO-90421NetApp$214K
SO-90425Fortinet$58K
O2CFinance

Order-to-Cash

Remittances parsed and matched across hardware orders, subscription invoices, and EDI the moment they arrive. Disputes classified, evidence assembled, and resolutions posted without a collector manually reconciling each line.

Returned3
RMA-7741
Equinix · PWR-AX-220
DOA · 8 ea$6,240
RMA-7744
Coreweave · CBL-SAS-1M
wrong rev · 20 ea$1,760
RMA-7748
Lambda · FAN-92A-B
noise · 12 ea$2,880
Inspected2
RMA-7732
Cisco · SW-NX-9300
QA passed · repair$18,400
RMA-7728
Arista · OPT-100G-LR
QA passed · scrap$4,200
Disposed3
RMA-7715
NetApp · HDD-12T-SAS
scrapped$3,150
RMA-7711
Pure · NIC-25G-X2
repaired$1,420
RMA-7702
Equinix · PSU-1600
repaired$2,360
Credited2
RMA-7691
Fortinet · FG-40F
memo · CM-3318$1,840
RMA-7685
Palo Alto · PA-440
memo · CM-3314$3,920
OperationsCX

Field Quality, RMA & Replacement Orchestration

Field failures classified against device telemetry and warranty data the moment a case is raised. Replace or repair path decided, reverse logistics started, and a quality investigation opened without a manual handoff between support, logistics, and engineering.

Ticket

Priority

Account

Subject

Time to breach

INC-30418P2Datadog · ProAgent fails to register after upgrade0h 14m
INC-30412P1Stripe · EnterpriseAPI 5xx spikes on /v1/charges1h 42m
INC-30422P3Snowflake · StdCannot revoke API key from console5h 08m
INC-30425P3Notion · StdBilling portal redirect loop11h 22m
INC-30429P3Linear · StdWebhook retry queue stalled14h 06m
RoutedEngineeringPayments core · on-call
CXOperations

ERP-Aware Support with End-to-End Resolution

Requests interpreted across orders, invoices, transactions, products, and supply chain context and completed with full ERP context. Escalations arrive pre-diagnosed and actionable.

Purchase request

PR-44182

18,400 × TPS54620RHLT
Buck regulator · TI

Amount

$58,512

Need-by 2024-10-04

Engineer

M. Chen

Approved

Manager

R. Patel

Approved

Procurement

J. Reyes

Reviewing

CFO

S. Lim · over $50k

Pending

Purchase order

PO · draft

Arrow Electronics
Phoenix, AZ

Amount

$58,512

Issues on final approval

Supply ChainP2P

Supplier Risk & PR-to-PO Automation

RFQs triggered, supplier responses normalized and scored, and POs created for supply-constrained parts without a buyer chasing each quote. Fulfillment risk monitored continuously; disruptions surface before they reach the build plan.

Opportunity · OPP-44218

Snowflake Inc

Enterprise Cloud · 3yr·EMEA + APAC

List

$7.06M

Net ACV

$4.80M

Non-standard terms · 4

Discount32%PaymentNet 90Liability cap2× feesTerm3 yr

Approval ladder

Sales rep

K. Lim

Approved · 1d

Sales manager

D. Park

Approved · 1d

Deal desk

A. Cruz

Reviewing · 4h

CFO

S. Patel

Pending · >$2M routing

FinanceO2C

Deal Desk & CPQ Exception Management

Discount, contract, and nonstandard terms exceptions compared against policy and routed to legal, finance, or security the moment they surface. CRM and pricing tools updated automatically; enterprise deals close faster without approval bottlenecks.

Contract · MSA-7811

Datadog Inc

Multi-element arrangement · Sep 2024 — Aug 2027

Contract value

$1.89M

Performance obligations

4

ASC 606

Hardware ship$1,184,000
Point-in-time100% recognized
Subscription · 12mo$53,567/mo
Ratable8% recognized
Professional services$48,500
Over-time · % complete60% recognized
Training credits$12,000
On consumption0% recognized

Journal entry · JE-09-1188

Balanced

Sep 30 · Multi-element

AccountDebitCredit
1110 · Accounts Receivable1,341,592
4010 · Product Revenue1,184,000
2310 · Deferred Revenue642,800
4020 · Subscription Revenue53,567
4030 · Services Revenue29,100
1310 · Contract Asset568,075
Total1,909,6671,909,667
FinanceCompliance

Revenue Recognition & Close Exceptions

Subscription and hardware subledgers reconciled continuously against shipments, services, credits, and contract changes. Exceptions flagged, journal entries drafted, and evidence packs assembled before period-end arrives.

CUSTOMER SPOTLIGHT

See how enterprises run operations at scale with FlowGen Labs

Veritiv distribution operations

ANNUAL PROCESS SAVINGS

$9M+

Veritiv logo

How Veritiv modernized SAP workflows in exactly four weeks

We brought in FlowGen Labs to help modernize our SAP workflows, and they delivered a working AI solution in exactly four weeks. The agents they deployed have taken over a lot of the heavy lifting, eliminating manual work and streamlining our processes end-to-end. By leveraging LLMs, we were able to accelerate our automation timeline while sticking to our ‘clean core’ strategy. This is a highly practical approach to SAP modernization that we plan to scale across the business.

Sandy Iyer

Sandy Iyer

Sr Director, Digital and Enterprise Applications, Veritiv

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